Our customers have voted: thanks to the reviews that our travellers sent us during the 2015/2016 season, we have selected the 80 most popular accommodations and 40 top ski areas from our portfolio and have assigned them with the SnowTrex Award 2016. A noticeable plaque in resort and online, shall make everyone aware of the Award.
Hardly any recommendation is as good as a real customer recommendation. SnowTrex has therefore decided to not only go by their own expertise, but also take into account the customer views about accommodations and ski areas. Based on these recommendations from the previous season, they have chosen the best destinations and have assigned them with an Award for their respective best service. The Award is practically a direct customer recommendation. The aim of this is to get as many travellers to benefit from the reviews as possible. If other customers are happy about the chosen destination and services, others can see this at a glance, when viewing the website.
How it works
Once the holiday with SnowTrex comes to a close, the customers receive an e-mail with a questionnaire attached, with which they can pass on their personal feedback and satisfaction. The memories of a past holiday are freshest directly upon returning home. Amongst the review points are e.g. the local service, board and facilities of the accommodation, the quality of the ski area, extra services, such as equipment hire and lessons and the price-service ratio. All these details have an effect on the recommendation rate of this particular destination and which is shown on the website alongside the respective product. All accommodations, which have achieved a recommendation rate of at least 80 percent, and such ski areas, which have achieved at least an 8 (from possible 10 points), have been elected to receive an Award.
Plaques for the winners
The selection of the accommodations is limited to all those resorts, which were online during the winter season 2015/2016 and which already counted a certain amount of good to very good reviews. Since this applies to a long list of accommodations, the chosen resorts are shown online under www.snowtrex.co.uk, but can also be identified in resort via the following plaque:
Top of the list: Austria and France are unbeatable
In total, 80 hotels, apartments and pensions, as well as 40 ski areas from the overall SnowTrex portfolio receive the Award 2016. The most popular destinations in Austria are areas such as the Arlberg, the SkiWelt Wilder Kaiser – Brixental or the Zillertal Arena. In France, hotspots such as d’Huez Grand Domaine Ski, Les 2 Alpes or Tignes – Val d’Isere count to the overall favourites.
However, the other Alpine countries can also be proud of their holiday qualities. In the Dolomites for instance, Livigno and the Ski Carousel Alta Badia have been rated very well. In Switzerland, the ski areas Davos Klosters Mountains or Saas-Fee offer excellent winter sports fun, and in Germany, the Zugspitz Arena is one of the best places to go for a winter holiday. These, and many more destinations and accommodations have been chosen to receive the SnowTrex Award.
>> More info: https://www.snowtrex.co.uk/awards.html